Our Service Guarantees
Every core service we perform is backed by our own written guarantee — not a manufacturer's fine print, our promise. If the problem we treated comes back within the covered period, we return and re-treat at no charge.
5-Year Roof Cleaning Warranty
Our roof soft-wash results are guaranteed for five years against the return of black streaks and roof algae (Gloeocapsa Magma). If regrowth is visible within 5 years of a completed cleaning, we come back and retreat the roof at no charge.
1-Year House Washing Warranty
If mold, algae, or mildew returns to any siding surface we cleaned within 12 months, we come back and re-treat it at no charge.
30-Day Gutter Cleaning Guarantee
Every gutter cleaning comes with a 30-day guarantee — if a gutter we cleared clogs again within that window, we'll come back and clear it again at no charge.
RainDrop Gutter Guard Product Warranty (Third-Party Manufacturer)
If we installed RainDrop gutter guards on your home, the product itself carries its own manufacturer warranty, separate from our service guarantees above.
Warranty Highlights:
- 20-Year Limited Transferable Warranty: The RainDrop Gutter Guard System carries a 20-year warranty period, covering material and structural defects under typical weathering conditions.
- Transferability for Homeowners: The product warranty isn’t anchored to just you — it's designed to transfer to a subsequent property owner, a potential selling point for your home.
- Prompt Registration: Registration must happen online at www.RaindropGutterGuard.com within 30 days of installation. An automated confirmation follows.
- Claims Process: Submit a claim within 30 days of noticing a defect. The manufacturer evaluates and determines repair, replacement, or financial restitution.
- Trusted Installers: HydroClean is a registered RainDrop installer; the product warranty covers the product itself, and installation is performed to manufacturer standards.
- Maintenance: Periodic checks ensure your gutter guard's peak performance over its lifespan.
For full terms, conditions, and details, refer to the RainDrop Gutter Guard Warranty PDF.